How Should You Deal with the Insurance Adjuster?
First of all, keep in mind that the insurance adjuster for the other side is not your friend, and it's not looking out for your best interest. They may be nice to you, but in the end, their job is to pay you as little money as possible to close your case. Here are some pointers when dealing with an insurance adjuster. Number one, keep your cool and know your facts. yelling at or threatening the insurance adjuster is not likely to help your case. You should be well organized and know the facts of your case when you're speaking with the insurance adjuster. Number two, most of the time, the insurance adjuster will ask you for a recorded statement. Rarely does it help your case to provide a recorded statement. Keep in mind that the insurance adjuster is a trained professional, who will ask you questions about what happened, your prior medical conditions and other personal information, the recording will be turned into a written transcript. And if you even make a small mistake, it can cause significant damage to your case. The transcript ends up being just like a deposition or trial testimony that can be used against you. For example, if the insurance adjuster asks you, if you've ever had neck pain before, and you answer No, but 10 years ago, you saw a chiropractor or other doctor for neck pain, then your credibility could be damaged. The better answer to a question like that would be either yes, if you have or not that I can remember if you do not remember any prior problems. As you can see, giving a recorded statement can cause significant problems with your case. Especially when you're not prepared to answer questions, and the insurance adjuster is number three, you will probably be asked by the insurance company to sign a medical release form. We generally do not have our clients sign a medical release for the insurance adjuster. Regardless of what you decide to do. Make sure you read what you're signing and only sign a medical release form. Be careful that you are not signing a settlement document or other type of release form. When you think you're just signing a medical release. Should you decide to have an attorney in your case, then your attorney will deal with the insurance adjuster on your behalf. This is because anything you tell an insurance adjuster recorded or not can later be used against you in your case.