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A work injury turns your life upside down quickly enough on its own. When the insurance company denies your claim, your employer fires you while you are still healing, or an adjuster suddenly declares your file closed, the confusion and anxiety can feel overwhelming. Hiawatha workers who have been hurt on the job need to understand their rights in all three of these situations, because the decisions you make in the weeks following an injury can directly determine how much compensation you ultimately receive, or whether you receive anything at all.
This article covers the most common reasons workers' compensation claims are denied, what it means if you lose your job while your claim is active, and the tactics insurance adjusters use to pressure injured workers into accepting less than they are owed. Each of these issues is connected, and each one deserves careful attention before you take any action on your own.
Common Reasons a Workers' Compensation Claim Gets Denied
It is not uncommon for an injured worker to be denied workers' compensation benefits after filing a claim. Sometimes, denials are made in error or because the documentation supporting the claim was insufficient. In other cases, employers and insurance companies deny benefits simply because they do not want to pay, and they calculate that the injured worker lacks the knowledge or resolve to push back. Understanding why claims get denied is the first step toward protecting your right to benefits.
Legitimate Grounds for Denial
Some workers' comp claims are legitimately denied. When an employee fabricates or greatly exaggerates injuries, benefits should not be granted. Similarly, employees who were intoxicated at the time of the accident may not be entitled to workers' compensation. These situations aside, however, many denials are either errors or deliberate strategies designed to reduce what the insurer pays out.
Missing the Reporting Deadline
One of the most avoidable reasons a claim gets denied is simply waiting too long to report the injury. You should always notify your supervisor immediately when you are hurt on the job, or as soon as you recognize that you have developed a work-related illness or condition. In Iowa, you have 90 days to file a workers' compensation claim. Failing to meet that deadline can eliminate your right to benefits entirely.
The delay also hands the insurance company a ready-made argument against you. If you wait weeks or months before reporting, the insurer will use that gap to question whether your condition is real or serious. The longer you wait, the more credible that argument becomes in the eyes of a claims adjuster or hearing officer. Report the injury, document it in writing, and start the process without delay.
Medical Authorization Disputes
When a worker declines to sign a medical authorization form, the insurer may use that refusal to deny the claim. The rules around medical authorization in workers' compensation cases are genuinely confusing. Your employer's insurance carrier is entitled to review your medical records related to the work injury. However, you are not legally required to sign a blanket release giving the insurer independent access to your entire medical history.
An alternative approach is to obtain your own records and provide them to the insurer yourself, so that unrelated personal medical information stays out of the insurer's hands. Insurers are not fond of this practice, because they worry about receiving only selected records. This is exactly the kind of situation where having an attorney's guidance can prevent you from inadvertently damaging your own case.
Failing to Follow Your Doctor's Orders
If you do not consistently follow your doctor's prescribed treatment plan, the insurance company may use your non-compliance as grounds to deny or terminate benefits. Their argument is straightforward: if you were truly injured and in pain, you would have followed the treatment plan your doctor laid out. They will monitor your behavior carefully and look for any evidence that contradicts your reported limitations.
The types of evidence insurers commonly use to challenge the legitimacy of an injury include:
- Missed medical appointments
- Social media photographs showing you engaged in physical activities inconsistent with your reported injury
- Refusal to submit to an independent medical examination
- Surveillance footage showing you lifting, climbing, or performing other activities your injury supposedly prevents you from doing
Employers and insurers sometimes hire investigators if they suspect a worker is not being truthful about the extent of an injury. Assume that your activities are being monitored and conduct yourself accordingly throughout the entire claims process.
A denied claim is not the end of the road. There is a workers' compensation appeals process available to injured workers who have been wrongly denied benefits. You can gather and present additional evidence to support your claim, but it is strongly advisable to have a workers' comp attorney guide you through that process so you are fully prepared and positioned for a successful outcome.
What Happens If You Get Fired While on Workers' Comp?
This is one of the most frightening questions an injured worker can face, and unfortunately the honest answer surprises many people. Your employer can fire you while you are receiving workers' compensation benefits. Iowa is an at-will employment state, which means you can be terminated for any reason or no reason at all. Knowing this upfront matters enormously, because the decisions you make immediately after a termination can either protect or seriously damage the value of your workers' comp claim.
Terminated Because of Your Work Injury
There are several common points in time when employers fire injured workers. Some workers are let go shortly after the injury itself, sometimes tied to an alleged safety violation. Others are terminated while off work healing after they have exhausted their 12 weeks of FMLA (Family and Medical Leave Act) protection. One of the most common scenarios occurs once a worker has reached MMI (maximum medical improvement) and has been assigned permanent work restrictions that the employer is unwilling or unable to accommodate.
If you have been given permanent work restrictions, you should provide a copy of those restrictions to your employer and request work within those limitations. You need to be ready, willing, and able to perform available work within your restrictions. One of the worst things you can do for a workers' comp case is to refuse work that is actually offered to you. In 2017, significant changes to Iowa workers' compensation law reduced compensation available to injured workers in several circumstances, including situations involving offers of employment. Employers are well aware of these rules and will attempt to use them to their advantage. If you try to navigate these issues without legal guidance, you risk losing thousands of dollars you would otherwise be entitled to receive.
If you are facing termination or have already been fired, contact an attorney as soon as possible. It is also possible you will want to file for unemployment, but there is a right way and a wrong way to approach that process as well.
Laws like the ADA (Americans with Disabilities Act) or a collective bargaining agreement through your union may offer some protection, though these laws do not prevent a termination outright. They may allow you to seek reinstatement and additional damages after the fact. The existence of those potential remedies makes early legal consultation all the more important.
Terminated for Some Other Stated Reason
Employers will almost always look for a reason to terminate an injured worker that appears unrelated to the work injury, because doing so can reduce the compensation they are obligated to pay. Common pretextual reasons employers cite include poor job performance, tardiness, missed work days attributed to personal matters, or employment misconduct. Just because your employer claims the termination had nothing to do with your injury does not make that claim true.
Filing for Unemployment After a Work Injury Termination
Unemployment can be an important resource for a terminated injured worker, but the process has real complexity and timing matters significantly. Three points deserve particular attention:
Being Ready, Willing, and Able to Work
This is a threshold requirement before you file for unemployment. You do not have to certify that you can return to your previous job specifically, but rather that there is work available in the general labor market that falls within your current physical capacity. For example, even if you cannot return to a physically demanding factory position, you may still qualify if you could perform light-duty desk work, cashier duties, or similar tasks.
Work Credit Requirements
You must have sufficient quarterly work credits to qualify for unemployment benefits. If you were out of work for three or more quarters due to your work injury, Iowa Workforce Development is supposed to skip those quarters and look at the period before your injury. In practice, they often do not get this right initially and may send a notice denying your eligibility. If that happens, you need to respond promptly with specific documentation, including your first report of injury, a letter from the insurance carrier showing TTD and PPD payments, and medical records showing your date of MMI.
Timing Your Unemployment Filing Carefully
Under Iowa law, you cannot receive both TTD (temporary total disability) benefits and unemployment benefits at the same time. Filing for unemployment too early in your case can result in wasting benefits you would otherwise have received. If your workers' comp claim has been denied and your employer is not offering you any work, however, it may make sense to file for unemployment in the meantime.
Can the Insurance Company Close Your Workers' Comp Claim Without Your Consent?
The short answer is no. An insurance company cannot close your workers' compensation claim without your agreement to a settlement, without you signing settlement paperwork, and without that paperwork being submitted to and approved by the workers' compensation agency. Despite this, telling injured workers their file is being closed is a common adjuster technique used to pressure workers into accepting less money than they are owed, or to simply do nothing and walk away from compensation they have a legal right to receive.
There is an important exception to keep in mind. In Iowa, like most states, there are statutes of limitations for filing workers' compensation claims. The general statute of limitations in Iowa is two years from the date of injury, though this deadline can be extended if you have been paid TTD, TPD (temporary partial disability), or PPD (permanent partial disability) benefits. You should consult with a qualified attorney well before the two-year mark, because if the deadline passes without action, you risk receiving nothing for your injuries regardless of how strong your claim might otherwise be.
Three Adjuster Tactics Designed to Minimize What You Receive
Beyond the false claim-closure technique, insurance adjusters use several other strategies to reduce what injured workers are paid. Recognizing these tactics can prevent you from making a costly and irreversible mistake.
Tactic 1: The "End of Benefits" Letter
The adjuster sends a letter summarizing how much has been paid to date and specifying what they plan to pay based on your functional impairment rating. This letter is designed to look like the conclusion of your case. In many situations, it is not. If you have been terminated, are earning less than before your injury, or disagree with the low rating assigned by the company's doctor, you may be entitled to significantly more compensation than that letter suggests.
Tactic 2: The Lump-Sum Settlement Offer
The adjuster offers to pay out your functional impairment rating as a lump sum in exchange for signing documents. What those documents actually do is close both your medical benefits and your entire claim file. Once you sign, there is no more medical coverage for your work injuries and no additional compensation if your employment situation changes for the worse. While closing a file is appropriate in some circumstances, it is almost never a good idea to sign settlement documents without at least consulting an attorney first.
Tactic 3: Aggressive Denial with Accusations
The adjuster becomes adversarial, possibly accusing you of being injured somewhere other than at work. This tactic may conclude with a formal denial letter. A denial letter from an insurance adjuster does not mean your claim is invalid. It means you need to decide whether to contact a workers' comp attorney and fight back, or do nothing and receive nothing for your injuries.
Getting Legal Assistance In Hiawatha
Navigating the complexities of Iowa workers' compensation laws can be daunting, especially during the recovery process from a workplace injury. Seeking guidance from a seasoned Hiawatha Workers' Comp attorney is invaluable in ensuring your rights are protected and maximizing your chances of a favorable outcome.
Legal professionals play a pivotal role in gathering evidence, preparing documentation, and advocating for your interests throughout the claims process. Don't risk missing out on the compensation you deserve – enlist the support of a qualified attorney to navigate the complexities with confidence.
The Iowa Workers' Compensation attorney team at Walker, Billingsley & Bair know the importance of protecting your work injury claim from the get-go. That's why we provide this FREE book; Iowa Workers' Compensation - An Insider's Guide to Work Injuries: 7 Deadly Mistakes To Avoid If You Are Hurt At Work. To learn more about what our legal team will do to help you protect your Iowa work injury claim, contact Walker, Billingsley & Bair to schedule a no-cost consultation - 641-792-3595.