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A collision with a commercial truck is one of the most devastating types of accidents on Iowa roads. Due to the sheer size and weight of big rigs, drivers and passengers in smaller vehicles can sustain serious, disabling, or life-threatening injuries. When a truck accident occurs in or around Urbandale, the legal landscape is more complex than a typical car accident. Trucking companies are governed by federal regulations, critical evidence disappears quickly, and the insurance companies involved are well-funded and highly motivated to pay as little as possible. Walker, Billingsley & Bair has helped Iowa truck accident victims navigate this challenging process and fight for the full compensation they deserve.
This guide covers three essential topics every truck accident victim in Urbandale needs to understand: how trucking company negligence through poor maintenance can cause crashes, how long trucking companies must preserve records and why acting fast to protect evidence is critical, and how to deal with the insurance company after a serious truck accident.
Truck Company Negligence: When Poor Maintenance Causes Crashes
While driver error is often cited as the cause of truck accidents, sometimes the cause of a crash stems from truck company negligence, particularly when equipment problems result from poor commercial truck maintenance. The trucking industry is regulated by the Federal Motor Carrier Safety Administration (FMCSA), which enforces rules covering many areas of commercial trucking operations, including the upkeep and maintenance of commercial vehicles. Every truck company is legally responsible for maintaining its fleet of big rigs, and when that responsibility is ignored, people on the road pay the price.
Although manufacturing defects are sometimes to blame, many times the root cause is a failure in commercial truck maintenance. When poor maintenance is found to be a contributing factor in an accident, or the outright cause of it, the truck company can be considered negligent and held liable for damages. Proving this requires a thorough investigation conducted before key evidence is lost or destroyed.
Types of Truck Equipment Problems That Cause Accidents
Certain types of equipment failures are more likely to cause a crash or to make the impact of a collision significantly worse. Brake failure is one of the most dangerous examples. If a driver cannot stop the vehicle, the potential for running into another car at highway speed is substantial. Brake failures often happen when brake pads or shoes are worn down and have not been replaced. Trucks can also jackknife when front brakes are depowered or removed entirely, causing the trailer to fold inward and crush or strike surrounding vehicles.
Tire problems are another frequent source of truck accidents. Tire blowouts create dangerous debris on the road and can cause a driver to lose control of the vehicle in an instant. Worn tire treads, underinflated tires, and overinflated tires are all maintenance failures that can lead to a catastrophic crash. Lighting failures also pose serious risks. If a truck's lights are not functioning properly, visibility becomes a problem for both the truck driver and other motorists sharing the road. The same applies to faulty windshield wipers, which reduce a driver's ability to see safely in rain or adverse weather conditions.
Trailer issues are another significant risk. If a trailer is not properly attached to the cab, it can swing out of control or detach completely while the truck is moving at speed, putting every vehicle nearby in immediate danger. Each of these maintenance failures represents a foreseeable and preventable hazard that a responsible trucking company should address through regular inspection and upkeep.
Compensation Available in a Truck Company Negligence Claim
When a trucking company's negligence is the reason a crash occurred, the scope of compensation that may be available is substantial. Financial losses that may be recoverable in a truck accident claim include ambulatory services, hospitalization, follow-up doctor visits, medication, physical therapy, and future medical expenses. Lost income during the healing and recovery period may also be compensated. If the injuries are permanently disabling and prevent a victim from returning to their previous job, or if they must take lower-paying work due to their impairment, those long-term financial losses may also be factored into the claim.
Property damage to the victim's vehicle is addressed as well, and if the vehicle is totaled, its replacement value may be included in the claim. Beyond financial losses, physical and non-economic damages may include compensation for pain and suffering, disability, disfigurement, and a reduced quality of life. Emotionally, there may be compensation for mental anguish, post-traumatic stress disorder, and other psychological harm that results from surviving a serious truck crash.
Holding a trucking company responsible for negligent maintenance is not always straightforward. It requires a thorough investigation by attorneys who understand the federal regulations governing commercial trucking and have experience uncovering the evidence needed to build a strong case.
How Long Do Trucking Companies Have to Preserve Records?
One of the most urgent realities in any truck accident case is that critical evidence can legally disappear in a very short period of time. A commercial trucking company is only required to preserve hours of service records for a period of six months, after which it is permitted to destroy them. Driver qualification records must be retained for as long as the driver is employed and then for three years after their employment ends. These retention rules underscore why truck accident victims must act quickly and why retaining an experienced attorney as soon as possible after a crash is so important.
The Spoliation Letter: Protecting Evidence Before It Is Destroyed
A spoliation letter is a formal legal notice that can be sent to the trucking company by an attorney to prevent the destruction of truck driver records and any other documents or evidence relevant to an upcoming or ongoing truck accident claim or lawsuit. Once a spoliation letter is sent, the trucking company is put on notice that it must preserve all relevant records, including those it would otherwise be permitted to destroy under the standard six-month retention window. Without a spoliation letter sent promptly after the accident, critical evidence may be gone before a claim is ever filed.
It is not difficult to understand why a trucking company has a financial incentive to allow damaging records to expire. If the truck is owned by a commercial trucking company, not only the truck driver but also the company itself may be held responsible for the accident. Avoiding a costly lawsuit and protecting the company's reputation gives these companies every reason to let the retention clock run out.
Truck Driver Records That Are Critical to Your Claim
A large volume of evidence is typically available after a truck accident, and the driver's records often provide some of the most crucial pieces. Key records include medical records indicating whether the driver was medically fit to operate a commercial vehicle, cell phone records showing whether the driver was on the phone at the time of the crash, the driver's qualification file confirming they were legally authorized to operate a truck, employment history, and the driver's full driving history including any prior violations.
The truck's "black box" recorder is another vital piece of evidence. The black box contains logs that can reveal whether the driver was operating beyond the legal limits of hours of service regulations and was fatigued at the time of the crash. Federal hours of service rules limit how long a commercial driver can spend behind the wheel. For example, drivers of property-carrying vehicles cannot drive more than one hour after 10 consecutive hours off duty, and cannot drive beyond the 14th consecutive on-duty hour. There are additional provisions governing how drivers must track and report their time, and violations of these rules can be central to establishing liability. Information from the last seven days must be kept onboard by the driver at all times, and employers must preserve it for at least six months. Because a truck accident claim often extends beyond that six-month window, having an attorney send a spoliation letter immediately is essential to ensuring this evidence is not lost.
Truck accident victims must also preserve their own evidence, including all medical bills and all receipts that document the repair and replacement costs of any vehicle damaged in the accident.
Can You Trust the Insurance Company After a Truck Accident?
After a serious truck accident, you will almost certainly be contacted by an insurance company. Whether it represents the truck driver, the trucking company, or your own insurer, understanding what that company's actual role is may be the single most important thing you can do to protect your claim. In Iowa alone, there are more than 100 insurance companies that sell insurance, and although people generally purchase insurance to protect themselves, paying a premium does not mean the insurance company will look out for your interests.
Some victims mistakenly believe that if they are injured, their own insurance company will pursue a claim on their behalf against the at-fault party. While an insurer may try to recover what it paid for property damage, it is highly unlikely to pursue a personal injury claim on your behalf. If you are dealing with another driver's insurance company or a trucking company's insurer, the following facts are essential to keep in mind. The insurance company is not representing you or your best interests. It is not required to tell you the truth. It is in the business of making the most profit possible, which means paying you as little as possible. The adjuster assigned to your case may be courteous and seem helpful, but they are not looking out for you. Insurance companies sell insurance and do not want to pay claims.
Five Tips for Dealing with Insurance Companies After a Truck Accident
Knowing how to protect yourself when communicating with an insurance company can make a significant difference in the outcome of your claim. The following tips apply to any injury case, and they are especially important in serious truck accident cases where the stakes are high and the insurance company has significant resources devoted to minimizing its payout.
Tell the truth. Anything you say can and may be used against you by the insurance company and its lawyers. Even a small lie can permanently damage your credibility. Always tell the truth, and if you do not know the answer to a question, say so.
Be careful with the insurance adjuster. When dealing with an adjuster, watch what you say because it could be used against you later. Insurance companies have trained professionals working for them every day. You should strongly consider having an experienced personal injury attorney on your side who can handle communications with the insurer on your behalf.
Keep detailed documentation. Maintain a diary or journal of how you are feeling from day to day. Document all medical appointments, keep track of every day of work you miss, and retain all medical bills and explanation of benefits forms from your health insurer. Your documentation can directly impact the evaluation of your claim.
Be thorough at every medical appointment. The medical records generated during your treatment are critical evidence. Tell your doctors and therapists about every symptom, every area of pain, and every problem you are experiencing. If you fail to report a symptom and it later becomes significant to your case, the insurance company will likely argue that it was not caused by the accident and reduce their offer accordingly. If you first begin to complain about a problem weeks or months after the accident, the insurer will likely claim the problem was not related and lower their settlement offer.
Attend medical appointments regularly. Missing or skipping appointments is treated as evidence that you have made a full recovery, both by the insurance company and potentially by a judge or jury. If your doctor says to follow up as needed, return within a few weeks if you are still experiencing problems. Failing to follow up consistently communicates to everyone involved that your injuries have resolved, even if they have not.
Get Help Now In Urbandale
At Walker, Billingsley & Bair, our truck accident team is committed to ensuring you receive the compensation you deserve. We handle all injury cases on a contingency fee basis and manage all necessary documentation and communications.
Walker, Billingsley & Bair is prepared to act fast to defend your rights after a truck accident in Iowa. Contact our office at 641-792-3595 to speak with an attorney.